Frequently asked questions

We typically arrive within 30–45 minutes on main roads across Gjirokastër, Sarandë, Tepelenë and Përmet. That's our arrival time to reach you — towing or transport to your destination afterward depends on distance and job details, confirmed with you on-site. Villages, remote areas or heavy traffic can add to the arrival time depending on your exact location — call and we'll give you a real-time estimate.

Yes — we operate 24 hours a day, 7 days a week, including holidays. Emergency towing and roadside assistance are always available.

City towing starts from 2,000 ALL. Long-distance towing starts from 60 ALL per km. Complex recoveries (accidents, off-road, winching) are quoted individually.

Yes — we use flatbed towing and EV-safe loading procedures recommended by manufacturers. This protects the drivetrain, battery and sensors.

Yes — we transport scooters, touring bikes, sport bikes and classic motorcycles. We use soft straps, wheel chocks and padded protection.

Yes — we provide jump-starts for cars, vans and motorcycles. If the battery is completely dead, we can tow you to a workshop.

Yes — we can deliver fuel anywhere in Gjirokaster and nearby villages. If the vehicle does not start after refueling, we can tow it.

Yes — we provide documentation, photos and recovery details for insurance claims. We also coordinate with police when needed.

Yes — we use low-angle ramps and protective padding to safely load lowered vehicles, sports cars and classic cars.

The fastest way is to send your location via WhatsApp or call us directly. We provide a final price before dispatch — no hidden fees.

A standard tow inside Gjirokastër city limits (up to 8 km) runs 2,000–3,000 ALL, including dispatch and delivery to a workshop. Towing to Sarandë, Tepelenë or Përmet is priced from 60 ALL per km instead, since it's outside the local flat-rate zone. See the full price list for every service.

On main roads, we typically arrive within 30–45 minutes. If you're in a village, a remote area, or traffic is heavy, arrival may take longer depending on your exact location — call us and we'll give you a real-time estimate. See our location pages for more on each area.

Yes to all three. Motorcycles are loaded with soft straps and wheel chocks — see motorcycle towing. Vans and light commercial vehicles are towed the same way as cars, by flatbed. For moves between cities or across the region, see long-distance transport.

Move to the side of the road if you safely can, turn on your hazard lights, and stay inside the vehicle with doors locked until help arrives — especially on unlit roads outside town. Share your live location with us on WhatsApp so we can find you quickly; it's faster and more accurate than a verbal description. We operate 24/7, so night calls are handled the same as daytime ones.

Cash only. We do not currently accept card payment.